COVID-19 Statement

Shipping Update During COVID-19

We want to provide an update on how we are working through COVID-19 and adjusting to this ever-changing situation. First we want to thank you all so much for continuing to support Fake Bake with your purchases and social media shares. We truly appreciate your continued business through these uncertain times and it makes us smile to see your flawless tans and happy faces even in the face of a global pandemic. Please keep sharing your beautiful photos with us and spreading positivity in the days to come. Helping you feel gorgeous and confident no matter what is why we love what we do!

As we adjust to social distancing and even self isolation in some areas of the world, we are making some changes to keep our customers and employees safe. At this time, we are closing our warehouse operations through April 30, which means normal shipping times will be extended. As possible we will continue to ship orders remotely during this time, but delays through April will apply to most orders. 

We will continue to work hard to get your Fake Bake products to you as quickly as possible and still provide the quality and safety you expect from us. To help mitigate this delay, we are now offering free shipping on all orders made on our website. (This offer does not include flat rate items.) So the next time you need a new bottle of beautiful, order and enjoy free shipping right to your door. Our delivery is easy and safe, just like the products we make. For faster shipping during this time you can also order online from SalonCentric or contact us for alternatives to purchase your Fake Bake favorites.

Communication with our customers is also one of our top priorities. As we adjust to the minute-to-minute updates on this virus and its effects, we want to reassure you that we will still be here, ready to help you and provide customer assistance. For prompt service, please reach out by email at info@fakebake.com for salons. If you prefer to call us, you can dial 888-244-4826. If our staff is helping other customers please leave a message and your call will be returned as soon as possible. Additionally, you can always fill out our quick and easy contact form on fakebakesalons.com and one of our team members will get back with you. And as always we love hearing from you on social media, so message us on Facebook or Instagram with any questions, concerns, or feedback.

Thank you again for your understanding and support through these unprecedented difficulties we are all facing together. We look forward to being there for you and providing the safe, healthy, gorgeous products you know and love for many years to come. Stay safe, stay flawless. 

Joe J. Cooper & Steve Azar 

Owners - Fake Bake USA

 

 

 

A Message On COVID-19 From The Owners Of Fake Bake USA

Everyone is feeling the effects of COVID-19 to an extent, and we want to let our customers know how we are responding to this emerging health and safety threat. We are taking the initiative to implement even more thorough sanitation standards in our daily business practices and have communicated to our staff the priority of protecting both their health and yours by not coming in for work if there is reason to suspect they have been exposed to the virus. Strict policies throughout the production, packaging, and shipment of Fake Bake products ensure your continued safety in enjoying our self-tanners and cosmetics. We are following the direction of the CDC and closely monitoring their updates. Our offices remain open, but we are monitoring developments closely and will make necessary adjustments while keeping you updated on operations. 

Our dedication to providing superior self-tanning products and excellent service is only amplified by this situation. We will continue to provide these to you, and look forward to supporting you and communities through this time of concern.

Thank you for trusting Fake Bake.

Joe J. Cooper & Steve Azar

Owners - Fake Bake USA